All orders are processed within 2 business days. We ship Monday thru Wednesday. Any orders received after 10AM Pacific time on Wednesday will be processed and shipped the following week.

Return Policy:

With shipping live animals we do not offer a return policy, We do however stand by our product and will replace ladybugs if circumstances not caused by the purchaser cause harm or death to their ladybugs.

Cancellation Policy:

Cancellations made before the order is processed and shipping labels are created are subject to a 100% refund. If the cancellation is made after an order has been processed and shipping label created a refund of the amount paid minus the shipping amount would be credited back to buyer.

Nature’s Way Ladybugs

Control Garden Pests Naturally